Refund & Cancellation Policy

Last updated: 28 September 2026

Before work starts — full refund

If you cancel before we start work, we refund 100% of what you paid. This includes the ₹499 website, project advances and product pilot advances.

After work has started

• We refund the part of your payment that covers work not yet delivered. Work already delivered, and running costs already incurred on your behalf (such as phone minutes, AI usage or third-party fees), are not refundable.
• Once a deliverable is completed and handed over — for example your website is live — that deliverable is not refundable. We will still fix anything that doesn’t match what was agreed, at no charge.

Monthly plans

• You can cancel a monthly plan (such as Local Growth Care or a product support plan) at any time. It stops at the end of the month you have paid for, and you are not charged again.
• A month already paid for is not refunded part-way, except where we failed to provide the service that month.

Payments made by mistake

If you paid twice or paid the wrong amount, tell us within 7 days and we refund the extra in full.

How to ask for a refund

Message us on WhatsApp or email with your name and Razorpay payment ID. We confirm within 2 working days. Approved refunds go back to the original payment method through Razorpay within 5–7 working days; your bank may take a few more days to show it.

Contact

WhatsApp or call +91 86394 52463 · Email digitalbrings@gmail.com · Hyderabad, Telangana, India. We reply within one working day.